Greenway Health Launches Novare: Agentic AI for Ambulatory EHR and RCM
Key Takeaways
- Greenway Health has unveiled Novare, a unified clinical and revenue cycle management platform powered by agentic AI, at the HIMSS26 conference.
- Designed specifically for ambulatory care, the platform integrates ambient note-taking and automated administrative workflows to reduce provider burnout and optimize financial performance.
Mentioned
Key Intelligence
Key Facts
- 1Novare was officially launched at the HIMSS26 conference on March 10, 2026.
- 2The platform utilizes agentic AI to perform autonomous tasks like prior authorization and benefit checks.
- 3It unifies Electronic Health Records (EHR) and Revenue Cycle Management (RCM) into a single interface.
- 4Key features include ambient note-taking, voice-activated chart search, and intelligent coding suggestions.
- 5The product is specifically engineered for the ambulatory care market segment.
Who's Affected
Analysis
The unveiling of Novare by Greenway Health at the HIMSS26 conference marks a pivotal shift in the ambulatory care technology landscape. By merging Electronic Health Records (EHR) with Revenue Cycle Management (RCM) through a layer of agentic AI, Greenway is addressing the fragmented nature of healthcare IT that has long contributed to clinician burnout and administrative inefficiency. Unlike traditional generative AI, which primarily focuses on content creation, the agentic nature of Novare implies a system capable of autonomous reasoning and task execution, such as navigating complex prior authorization workflows or performing real-time benefit checks without constant manual prompts.
David Cohen, Greenway’s Chief Product and Technology Officer, highlighted that Novare is built to unify the entire care journey. This integration is critical because, historically, clinical documentation and financial billing have existed as separate silos. When these systems are disconnected, providers often face revenue leakage due to coding errors or missed authorizations. Novare’s intelligent coding suggestions and automated prior authorization features are designed to bridge this gap, ensuring that clinical actions are immediately and accurately reflected in the revenue cycle. This real-time synchronization is expected to significantly reduce the days in accounts receivable (AR) for medical practices.
The unveiling of Novare by Greenway Health at the HIMSS26 conference marks a pivotal shift in the ambulatory care technology landscape.
From a product perspective, the inclusion of ambient note-taking and voice-activated chart search represents a move toward invisible technology. By allowing physicians to interact with the EHR through natural language and capturing notes automatically during patient encounters, Greenway is targeting the pajama time phenomenon—the hours doctors spend on documentation after clinic hours. This move aligns with broader industry trends where SaaS providers are increasingly judged not just on feature sets, but on their ability to return time to the user. The agentic task helpers further this goal by proactively identifying missing documentation or potential compliance issues before they become bottlenecks.
What to Watch
The focus on ambulatory care—outpatient clinics and specialty practices—is a strategic choice. These environments often lack the massive IT budgets of large hospital systems but face equal, if not greater, pressure to maintain high throughput and clean billing. As the healthcare industry moves toward value-based care models, the ability to provide instant patient summary views and real-time data will become a competitive necessity. Greenway’s Novare enters a market where competitors like Oracle Health and Epic are also racing to integrate AI, but Greenway’s specific focus on the ambulatory RCM-EHR nexus could provide a significant edge for mid-sized practices looking for a single-vendor solution.
Looking ahead, the success of Novare will likely depend on the reliability of its agentic AI in high-stakes clinical environments. While the promise of automated prior authorization is a major selling point, the accuracy of these autonomous agents in navigating diverse payer rules will be closely watched by industry analysts. If successful, Novare could set a new standard for integrated healthcare SaaS, forcing other legacy providers to move beyond simple AI wrappers toward more deeply integrated, autonomous workflow engines.
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| Signal on this page | What it tells you |
|---|---|
| Verified by N sources | Independent corroboration count. N≥2 is our confidence floor; N=1 is marked explicitly. |
| Impact score (1-10) | Regulatory + financial + operational weight. 8+ signals an experienced-operator action item. |
| Sentiment | Five-tier classification trained on labeled saas-specific corpora. |
| Timeline | Where applicable, the related-events sequence that contextualizes today's development. |