# Gartner

Type: Company

Source: SaaS Intelligence Brief — https://getsaasbrief.com/entity/gartner
Canonical HTML page: https://getsaasbrief.com/entity/gartner

## Timeline

- **2026-06-18**: Gartner Releases 2026 Supply Chain Top 25 and Masters — The annual ranking, now in its 22nd year, benchmarks global supply chain excellence on financial, ESG, and community metrics.
- **2026-06-18**: OMP Congratulates 9 Customers on Gartner Recognition — OMP announces via press release that nine of its customers are featured in the prestigious list, highlighting the role of decision-driven intelligence.
- **2026-06-12**: Third Year Recognition Announced — Progressive Techserve announces that Workelevate has been positioned as a Niche Player in the 2026 Gartner Magic Quadrant for DEX Management Tools, marking the third straight year.
- **2025**: Second Consecutive Year — Workelevate is again recognized as a Niche Player in the Gartner Magic Quadrant for DEX Management Tools.
- **2024**: First Gartner Magic Quadrant for DEX — Gartner launches its inaugural Magic Quadrant for Digital Employee Experience Management Tools; Workelevate is named a Niche Player in the first edition.

## Recent coverage (5 stories)

### AI Bills Bite: Usage-Based Pricing Drives 50% of SaaS Leaders to Reassess Models
2026-07-21 15:52:10 · Sentiment: Bullish · Impact: 7/10 · Sources: 2

The shift from flat subscriptions to consumption-based AI pricing is upending SaaS business models. As enterprise AI bills become unpredictable, SaaS providers and their customers are embracing cheaper models and routing tools to keep costs in check.
Full story: https://getsaasbrief.com/story/saas-ai-costs-usage-based-pricing

### Brand chatbot ROI falters as third-party AI usage surges 2x in one year
2026-07-13 15:38:28 · Sentiment: Neutral · Impact: 6/10 · Sources: 2

For SaaS companies offering customer service AI, the real competition is external: ChatGPT, Claude, and Copilot are eclipsing brand-specific deployments. Gartner's findings highlight an urgent need for integration and better ROI-driven features.
Full story: https://getsaasbrief.com/story/saas-brand-chatbot-roi-stagnation

### 9 OMP SaaS Customers Named to Gartner Supply Chain Top 25, Signaling AI Planning Dominance
2026-06-28 16:22:00 · Sentiment: Bullish · Impact: 7/10 · Sources: 8

OMP’s supply chain planning platform gains major validation as 9 of its SaaS customers secure spots on the 2026 Gartner Supply Chain Top 25 and Masters list, demonstrating the critical role of AI-driven decision intelligence in enterprise software.
Full story: https://getsaasbrief.com/story/omp-saas-customers-gartner-supply-chain-2026

### Workelevate’s 3rd Gartner DEX MQ Nod Proves Its All-in-One SaaS Platform’s Staying Power
2026-06-15 05:06:36 · Sentiment: Bullish · Impact: 6/10 · Sources: 5

Workelevate by Progressive Techserve is named a Niche Player in the 2026 Gartner Magic Quadrant for DEX Management Tools for the third year running, validating its single-architecture SaaS approach. The platform’s consolidation of DEX, endpoint management, and AI copilot addresses enterprise tool sprawl with a quarterly release cadence and flexible deployment.
Full story: https://getsaasbrief.com/story/workelevate-gartner-dex-magic-quadrant-2026-saas

### AI Infrastructure Supercycle: AMD and Palantir Lead $2.5T Market Shift
2026-02-27 00:48:46 · Sentiment: Bullish · Impact: 6/10 · Sources: 2

Global AI spending is projected to hit $2.5 trillion in 2026, driven by a massive transition toward generative AI infrastructure and enterprise software. Despite short-term market volatility, companies like AMD and Palantir are positioned as primary beneficiaries of this structural shift in the tech stack.
Full story: https://getsaasbrief.com/story/amd-palantir-ai-infrastructure-software-trends-2026

---
This page is a machine-readable summary. Sentiment measures the directional read of each development for this entity, not the tone of the reporting; impact weights consequence, not syndication reach. See https://getsaasbrief.com/guides/methodology for the full editorial methodology.