AI Agents to Reshape SaaS Models: Industry Leaders Forecast Evolution
Industry leaders at the AI Impact Summit 2026 dismissed claims that AI agents will render the SaaS model obsolete, arguing instead for a massive expansion in software complexity and volume. Executives from Salesforce, TCS, and Infosys emphasized that while AI will automate coding, the core value of SaaS remains rooted in governance, workflow orchestration, and solving complex enterprise pain points.